Hi everyone, Iv'e been having problems with my 2001 windstar and I can't figure out the problem. The Ac works fine, but there is a clicking/thumping sound when I want to use the heat. Someone had told me that it could be the "door heater actuator". Okay..can someone tell me where this is located?? And how will I know that it is damaged. Thanks for you help.

Joe

Its located behind the stereo.. You can push the 2 ends of the glove box together and drop down to access from the side and pull the stereo to get to the front part. I have some pics. I try to find my site.
http://community.webshots.com/album/556939487VdTPOV
Last 2 or 3 shots on first page and the first 3 on the second page is about the blend door.. Hope it helps. Also Advance auto sales the stereo removal tool for about 5 bucks and the dealer is the only place for the blend door actuator motor for about 56.00. I took mine in and was glad I did because its called a blend door motor..

Hey man, thanks for the pictures! I was looking in the wrong spot all along,someone had told me it was under the passenger side dash so I took that all apart..then I did not see the actuator. I put it all back 2gether and came back to check on here and Voila! You had sent me these photos..I will try again tomorrow. Thanks for your help.

In case you might be interested!
Before you go to the dealer check Genuine Ford Parts.com (http://www.trademotion.com/partlocator/index.cfm?siteid=213787), I got my actuator from them for $32 + shipping. If you have a need for any other parts combine the order thru them and save on shipping. thats what i did when I needed a wheel hub and other things and saved a whole bunch compared to buying from the local dealer.
Even if you don't you'll still be saving over the dealer prices

Also I made my own radio removal tool by bending a heavy gauge wire clothes hanger. Real easy to do... I used a door knob to bend the wire into an "U" shape and then cut the lengths to the same size (bout 3-4"). You might want to give it a try!

Just watch out.. The new actuators are more robust. They won't break. The next thing to break is the hinge where the actuator goes in. I do not know how to avoid this. My guess is that the door freezes some how and then the actuator rotates the door and the hinge on the door cracks apart. Some people on another thread thought that the temp selector should never be left hard over on heat. Easier said than done though.

i just replaced the acutuator in my 02 and only had to remove the storage unit under the cup holder,, only took about 1/2 hour and i bought the actuator at NAPA for $38.00

Hey guys, well I got the actuator out..it was fairly simple to do. I did what handyce did and also used the pictures from garync1 as a guide. I got my actuator from Pepboys and it was $36.00 which it not bad since I read alot of people paid over $50 for it.Everything is working great. Thanks again for all your help.

Hey, just a word of thanks to all who supplied help on the actuator prob. My gf lost all front heat and it's winter! With your guidance, I was able to dig out the blend door actuator and replace it. $56 for part at Autozone (48 hours to get it in), $6.50 for the radio removal tool (YOU NEED THIS!!!!) and about 45 minutes each to dig it out and replace it. Thanks so much for all your help!

this thread is a perfect example of why we are all here. to help each other out so that we are able to make simple fixes at reasonable costs and return the vehicle to a normally functioning level with heat in the winter!

i made this repair about 1 year ago as it was clicking and when i did a search, a similar thread pulled up and i was able to make the repair with minimal effort.